Contact Us
Have a question? If you can’t find what you’re looking for, contact our customer service team via contact us page, or call 09 379 9778.
Need your cases before Christmas?*
Just make sure they arrive in our lab before the following dates.
We remain OPEN throughout the holiday season, closing only on 25 and 28 December 2026, and 31 December 2026–1 January 2027.
Surgery Closure Dates
While Southern Cross Dental will remain open during the holiday period (aside from public holidays mentioned above), we understand many surgeries will be closed for an extended break during December and January.
To ensure your cases are not delivered when your surgery is unattended, please advise us of your closure dates during the holiday period by logging into your into your MySCD Portal and updating your closure dates under “Manage Account.”
*Technical queries may delay the case. Most case types are covered above but to be sure, contact our customer solutions team for confirmation. Call 09 379 9778 or email us at nz@scdlab.com.