Delivery and Turnaround Time

Turnaround times are conditional on there being no delays that arise from factors beyond our control. Cases may take longer than indicated if there are technical queries from our technicians, problems to discuss, or where photographs are requested by the customer. We will keep you updated. If there are unexpected delays with a case of yours, our staff will contact you as soon as possible.

A postage and handling fee of $13.50 plus GST applies to each job dispatched.

Where possible, allow two full weeks from impression appointment to a cementation or insertion appointment. You may need to factor in extra time if the implant componentry has to be specifically ordered.

Turnaround time are based on in-lab days from date of receipt.

 

  SCD Range Origin Proform
Crown and bridgework
Porcelain-Fused-to-Metal (PFM) crown 10 working days - -
IPS e.max® crown 10 working days 5 in-lab days -
IPS e.max® ZirPress 10 working days - -
Monolithic Zirconia (FMZir) 10 working days 5 in-lab days -
UZir Ultra Translucent Zirconia crown 10 working days 5 in-lab days -
Porcelain-Fused-to-Zirconia (PFZ) crown 10 working days - -
Temporary PMMA crown - 5 in-lab days -
Crown & Bridge (< 6 units) 10 working days - -
Crown & Bridge (>=6 units) 10 working days - -
Post, core and crown 10 working days - -
Procera® products 12 working days - -
Implant
Simple implant product 12 working days - -
Other implant product 12 working days - -
Removable Prosthodontics
Special tray 10 working days 5 in-lab days -
Wax rims or bites 10 working days 5 in-lab days -
Acrylic dentures 10 working days - -
Chrome based 10 working days - -
Orthodontics 10 working days - -
Others
Occlusal splint (hard/soft) 10 working days - -
Occlusal splint nightguard (soft) 10 working days - -
Bleaching splint (upper or lower) 10 working days - -
Standard mouthguards - - 10 working days
Professional Dual mouthguard - - 10 working days
Professional Plus mouthguard - - 10 working days
Penn Stent 12 working days - -

Turnaround Time Calculator

Enter details of your case below to find out when it should arrive at your practice.


Based on your entry, your estimated delivery date is:

TurnaroundEst. case despatch from lab*Delivery cost
StandardFREE
Express turnaround20% of case price

*Turnaround times are conditional on there being no delays that arise from factors beyond our control. Cases may take longer than indicated if there are technical queries from our technicians, problems to discuss, or where photographs are requested by the customer.