Delivery and Turnaround Time

Turnaround times are conditional on there being no delays that arise from factors beyond our control. Cases may take longer than indicated if there are technical queries from our technicians, problems to discuss, or where photographs are requested by the customer. We will keep you updated. If there are unexpected delays with a case of yours, our staff will contact you as soon as possible.

A postage and handling fee of $13.50 plus GST applies to each job dispatched.

Where possible, allow two full weeks from impression appointment to a cementation or insertion appointment. You may need to factor in extra time if the implant componentry has to be specifically ordered.

Turnaround time are based on working days from date of receipt.

 

  SCD Range Quest Range
Crown and Bridgework
Porcelain-Fused-to-Metal (PFM) crown 10 working days 10 working days
IPS e.max® crown 10 working days 10 working days
IPS e.max® ZirPress 10 working days 10 working days
Monolithic Zirconia (FMZir) crown 10 working days 10 working days
UZir Ultra Translucent Zirconia crown 10 working days 10 working days
Porcelain-Fused-to-Zirconia (PFZ) crown 10 working days 10 working days
VITA SUPRINITY® crown - 10 working days
VITA ENAMIC® crown - 10 working days
Temporary PMMA crown - 10 working days
Crown & Bridge (< 6 units) 10 working days -
Crown & Bridge (>=6 units) 10 working days -
Post, core and crown 10 working days -
Procera® products 12 working days -
Implants
Simple implant product 12 working days 12 working days
Other implant product 12 working days 12 working days
Removable Prosthodontics
Special tray 10 working days -
Wax rims or bites 10 working days -
Acrylic dentures 10 working days -
Chrome based 10 working days -
Repairs and relines - -
Orthodontics 10 working days -
Others
Occlusal splint (hard/soft) 10 working days 10 working days
Occlusal splint nightguard (soft) 10 working days 10 working days
Bleaching splint (upper or lower) 10 working days 10 working days
Proform mouthguards - 5-7 working days
Standard mouthguard - 10 working days
Professional mouthguard - 10 working days
Penn Stent 12 working days -